Terms and Conditions
99FX LTD - 128 City Road, London, United Kingdom, EC1V 2NX
Introduction
Welcome to 99FX, the advanced trading platform operated by 99FX LTD. These terms and conditions ("Terms") govern your use of our services and electronic platform.
By accessing or using our services, you agree to be bound by these terms and conditions. If you do not agree to any of these terms, please do not use our services.
Company Information
99FX is an innovative trading platform operated by 99FX LTD, a company registered in the United Kingdom. We are committed to providing high-quality and secure trading services to our clients.
99FX LTD
Registration Number: 15840897
Registered Office: 128 City Road, London, United Kingdom, EC1V 2NX
Our Services
We offer a comprehensive range of trading and investment services:
- Advanced and innovative trading platform
- Wide range of financial instruments
- Market analysis and research
- 24/7 customer support
- Educational and training resources
- Risk management tools
Account Terms
To use our services, you must:
- Be an adult (18 years or older)
- Have legal capacity to enter into contracts
- Provide accurate and truthful information
- Comply with all applicable laws and regulations
- Complete identity verification (KYC) process
Your Responsibilities:
- Maintain security of your account and login credentials
- Monitor your account activity regularly
- Notify us immediately of any suspicious activity
- Update your personal information when necessary
Trading Terms
When trading on our platform, please consider the following:
Market Conditions
- Financial markets are volatile and carry risks
- Trade execution is subject to market conditions
- Price slippage may occur
- Liquidity may vary by financial instrument
Risk Factors
- You may lose your entire invested capital
- Leverage increases both risks and profits
- Market risks and economic fluctuations
- Technical risks that may affect trading
Financial Terms
Deposits
- Minimum deposit varies by account type
- Deposit processing time varies by method
- We may require verification of fund sources
- We accept multiple payment methods
Withdrawals
- Withdrawal processing within 1-5 business days
- We may require additional verification for large withdrawals
- Withdrawals typically to the same deposit method
- Fees may apply depending on withdrawal method
Prohibited Activities
You are prohibited from engaging in the following activities:
- Any fraudulent or deceptive activity
- Attempting to manipulate prices or markets
- Unauthorized access to other accounts
- Abuse of our systems or services
- Money laundering or terrorist financing
- Any illegal activities
Intellectual Property
All intellectual property rights in our platform and services are owned by or licensed to 99FX LTD. This includes trademarks, copyrights, and patents.
You are granted a limited, non-exclusive right to use our platform for personal trading purposes only. You may not copy, distribute, or modify any of our content without prior written permission.
Limitation of Liability
To the extent permitted by law, 99FX LTD shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our services.
We do not guarantee that our services will be available without interruption or error-free. Service interruptions may occur for technical or maintenance reasons.
Liability Exclusions:
- Trading losses resulting from market conditions
- Technical problems beyond our control
- Actions or negligence of third parties
- Force majeure events
Dispute Resolution
We are committed to resolving any disputes fairly and quickly. If you have any complaint or dispute, please contact us first through our support channels.
If we cannot resolve the dispute amicably, the dispute will be subject to English law and resolved before the competent courts in England and Wales.
Dispute Resolution Process:
- Submit internal complaint first
- Investigation of complaint within 15 business days
- Written response to complaint
- Possibility of escalation to regulatory authorities
Service Termination
You may terminate your account at any time by sending a written request. We may also terminate your account in case of violation of these terms or for legal or regulatory reasons.
Upon account termination, all open positions will be closed and remaining funds returned according to our policies and after deducting any applicable fees.
Termination Consequences:
- Immediate account closure
- Closure of all open positions
- Return of remaining funds
- Data retention according to law
Terms Amendment
We reserve the right to modify these terms and conditions at any time. You will be notified of any material changes 30 days before they take effect.
Your continued use of our services after amendments means you agree to the new terms. If you do not agree to the amendments, you may terminate your account.
Contact Information
For any inquiries about these terms and conditions, please contact us through the following official channels:
Email: [email protected]
Address: 128 City Road, London, United Kingdom, EC1V 2NX
Support Hours: 24/7 Customer Support
Have Questions?
Our legal team is ready to answer all your inquiries